DISCOVERY
Brand foundation
Designed to uncover the vision, positioning, audience, and emotional direction that will shape how the brand is built, experienced, and remembered from day one.
1.1 Project Alignment
Establish project objectives, priorities, and timelines
Align on key stakeholders, communication structure, and decision-making process
Review early concepts, inspiration, and foundational materials
1.2 Founder Session
Explore the vision, ambition, and long-term goals behind the brand
Discuss the intended customer experience and market perception
Identify opportunities to create distinction within the category
1.3 Brand Discovery
Define the emotional and cultural identity of the brand
Explore audience behaviors, expectations, and lifestyle alignment
Discuss positioning, competitive landscape, and differentiation opportunities
Establish foundational brand attributes, tone, and experience goals
1.4 Audience & Market Insights
Evaluate relevant market trends and emerging cultural behaviors
Identify audience motivations, desires, and decision drivers
Explore whitespace opportunities within the competitive landscape
1.5 Competitive Landscape Review
Analyze direct and indirect competitors
Evaluate positioning strategies, visual language, and guest perception
Identify opportunities for meaningful differentiation and long-term relevance
1.6 Experience Visioning
Explore how the brand should feel across physical and digital touchpoints
Define key moments within the customer/guest experience
Identify opportunities to create memorable and recognizable brand interactions
1.7 Findings & Direction
Synthesize key insights and strategic opportunities
Establish foundational direction for positioning, identity, and launch
Align on the overall vision moving into Strategy and Identity development